Platform Features

Every Feature Your AI Workflow Needs

AIVI unifies voice, data, and automation, so nothing breaks in between.

Use Cases
Lead

AI Lead Qualification

Automatically qualify leads in real-time during calls. Score prospects based on intent, budget, and timeline to prioritize high-value opportunities.

Debt

Smart Debt Recovery

AI-powered collections calls with compliant payment negotiation. Automated payment plans, promise-to-pay tracking, and skip tracing integration.

Lead

Automated Appointment Setting

Book qualified appointments directly into your calendar. Real-time availability sync, confirmation calls, and no-show follow-ups.

Compliance

TCPA & FDCPA Compliance

Built-in regulatory compliance for debt collection and telemarketing. Automated consent tracking, call time restrictions, and audit trails.

Debt

In-Call Payment Processing

Secure PCI-compliant payment collection during calls. Process credit cards, set up autopay, and send payment links via SMS.

Lead

Multi-Touch Lead Nurturing

Automated follow-up sequences across calls, SMS, and email. Re-engage cold leads and move prospects through your funnel automatically.

Analytics

Conversion Analytics

Track lead-to-customer conversion rates, call outcomes, and campaign ROI. Identify top-performing scripts and optimize your funnel.

Debt

Skip Tracing Integration

Connect with leading skip tracing providers to find updated contact information. Auto-dial new numbers and track contact attempts.

Compliance

Call Recording & Transcription

Automatic call recording with AI-powered transcription and summaries. Full compliance archival for regulatory requirements.

Infrastructure

CRM & Dialer Integration

Native integrations with Salesforce, HubSpot, GoHighLevel, and leading dialers. Sync leads, update records, and trigger workflows automatically.

Lead

Predictive Dialing

AI-optimized call timing and pacing. Maximize agent productivity with intelligent lead prioritization and optimal call windows.

Analytics

Real-Time Sentiment Analysis

Detect customer emotions during calls and adapt in real-time. Escalate frustrated contacts to live agents and identify upsell opportunities.

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Use Cases